Software demonstrations
A walkthrough with your staff, using scenarios from your own ordinances and rate structures.
The company
Forty-plus years writing software for government.
Progressive Solutions,® located in Brea, California, has provided software solutions to governmental entities since 1979. It is with this enduring experience that we provide nationwide service, perpetually responding to new technologies and innovative ideas.
We provide custom applications and custom programming for municipalities, county governments, non-profits and business entities — each project unique to the client, across .NET, JVM, STL and Android.
Today that means fully cloud-hosted deployments on Microsoft Azure or Amazon Web Services (AWS), accessible resident portals that meet the WCAG 2.1 Level AA standard, and secure, PCI DSS compliant payments at the counter and online — with the same personal service we have given since 1979.
West Coast
PO Box 783
Brea, CA 92822
P: (714) 671-1597
F: (866) 936-0963
Vision
We strive to earn our place with the cities and counties we serve by:
- demonstrating our commitment to rapid and personalized service;
- close attention to client needs, and building client suggestions into the software;
- being available — you should have access to the experts who designed the software you depend on.
Mission
To deliver the finest software and support available anywhere. Our philosophy is to train and retain high-caliber employees who can provide excellent service to our clients.
Our staff includes programmer analysts, system specialists, technical consultants, software instructors and operations support personnel, with backgrounds in accounting, business, management, finance, information systems and computer science — augmented by years supporting municipal government.
What we do for clients
Training
Personal training on site and remotely, for counter staff and administrators alike.
Tech support line
Phone, email and remote desktop support, with hosted systems monitored around the clock.
Regular upgrades
Enhancements each year, delivered to existing clients at no extra charge.
Custom programming
Where configuration isn't enough, we write the modification at a reasonable cost.
Users' group meetings
Clients meet, compare practice and shape what we build next.
Cloud hosting & migration
Full managed hosting on Microsoft Azure or AWS, or deployment into your own tenant — with the migration off your aging server included.
Accessibility compliance
Public portals built and tested to WCAG 2.1 Level AA, with a conformance report you can hand to procurement.
Payment security
PCI DSS compliant card handling, P2PE counter terminals and documented data-security practice.
Third-party interfaces
Most interfaces are up in days rather than weeks or months. From importing false alarms to looking up real-time balances in your utility billing system, our software is built to work with what you already run.
| System | Capability |
|---|---|
| General ledger (various) | Upload of GL transactions |
| CRW Associates Building Permits | Real-time lookups; pay off balances |
| Eden AR | Real-time lookups; pay off balances |
| Eden UB (Inforum Gold) | Real-time lookups; pay off balances |
| Eden UB (text based) | Non-real-time lookups; pay off balances |
| RIMS Police System | Real-time import of false alarms |
| Tiburon Police System | Real-time import of false alarms |
Our software is 100% made in the USA.
We craft each line of code with our customers in mind, and we recognize that every agency is distinct — individual requirements are what we are built to fulfill.
Talk to us