Case Summary:
The City of San Bernardino is the largest city
in the largest county in California, and home
to 185,400 residents. City staff processes
business registration returns in excess of $5
million and TLT of $2.8 million dollars annually.
Located at the foot of the beautiful San
Bernardino Mountains at the edge of the San
Bernardino National Forest, the City of San
Bernardino serves as county seat for
1,110,500 county residents.
Whether you like the crisp, mile-high
mountain air or the warm, dry desert climate,
you'll find it in the San Bernardino area. The
famous San Gabriel and San Bernardino
Mountains are close by, with their beautiful
lakes, trees, streams and resorts. They give
the region a reputation for skiing, ice skating
and other winter sports. During the rest of
the year, there’s plenty of fishing, sailing,
water skiing, hiking and boating.
Located centrally in Southern California, San
Bernardino is about a one hour drive from
beaches, the desert, the mountains, and
downtown Los Angeles.
The city has standardized on Microsoft®
technology including Windows,® SQL Server
and Office. PSI software incorporates
Microsoft® standards to ensure reliable,
robust and progressively improving software.
San Bernardino business registration staff had been restricted by
limited home grown software for over 15 years. With a staff of
over eight members, each user requires concurrent access to
registration data on a very frequent basis. After carefully and
critically reviewing several systems, city staff concluded that
only Progressive Solutions’® LicenseTrack™ offered the
features crucial to their business registration enterprise.
In 2003, Progressive Solutions® was asked to partner with the
city to replace their existing system and bring registration
operations up to date with current technology. The goal was to
efficiently track and issue business registrations and to
implement revenue recovery procedures.
