01
Interfaces in days, not months
GL uploads, real-time AR and utility balance lookups, false alarm imports from RIMS and Tiburon — we build to what you already run.
Software for municipal government
Innovative software, tailored to fit, and outstanding service.
Business licensing, utility billing, permitting, cashiering and payment processing for cities and counties — built and supported in the USA since 1979.
Serving cities, counties, and special districts nationwide from coast to coast.
1979Serving government since
50+Agencies nationwide
25+Years with our longest clients
100%Written and supported in the USA
What it is
One portal for the revenue side of city hall.
Our software runs in the browser — business licensing, utility billing, permitting, cashiering and enforcement, each a focused product your staff can adopt on its own. Residents meet them all in one place: the OneStop portal, where they apply, renew, look up and pay online across every program, and payments taken at the counter, over the phone or on the web post to the right account.
Every deployment is configured to your ordinances, your rate structures and your general ledger, and runs where you want it — fully cloud hosted on Azure or AWS, or on your own servers. Resident-facing portals are built to WCAG 2.1 Level AA, and the people who designed the software are the people who answer your calls.
Our products
All products →Business licensing
LicenseTrack™
Licensing with integrated tax forms and an extensible array of tax definitions.
Cashiering & OTC payments
PaymentCentral™
Over-the-counter payments on EMV chip readers, tap-to-pay and swipe, with barcode receipting.
Utility billing
UtilityExplorer™
Adapts to any rate structure, with extensive reporting built in.
Pet licensing & animal control
PetTrack™
Licensing and renewals, plus field calls, impounds, shelter records and bite cases.
False alarm billing
AlarmTrack™
Track and bill false alarm occurrences and manage alarm permits.
Parking permitting
ParkingTrack™
Track, issue and renew any type of parking permit.
Building permitting
BuildingTrack™
Permits that interact with parcel management and code enforcement.
Code enforcement
CodeTrack™
Complaints, inspections, notices, citations and abatement against one parcel record.
Resident self-service
OneStop™ portals
Apply, renew, look up and pay online — built to WCAG 2.1 Level AA.
Revenue recovery
RevenueTrack™
Discovery and audit that turns unlicensed activity into collected revenue.
Why agencies choose PSI
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Pay by counter, phone or web
PaymentCentral™ takes over-the-counter payments on EMV chip readers and contactless tap-to-pay, and the same ledger accepts IVR, lockbox, mail and online payments.
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WCAG 2.1 AA resident portals
Every public-facing portal we ship — renewals, applications, lookups and bill pay — is built and tested to WCAG 2.1 Level AA, so your ADA obligations are met at the front door.
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Full cloud hosting on Azure or AWS
Run it in our managed cloud on Microsoft Azure or AWS, in your own tenant, or on your servers — backups, patching and failover handled either way.
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Configured, not compromised
Options and parameters are designed into the system so it conforms to your ordinances instead of the other way around.
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Support from the authors
Phone, email and desktop sharing — answered by the people who wrote the code.
Our customers
Some of our customers have been with us for over 25 years.
Over 50 agencies across the country run our licensing, permitting, billing and cashiering software. We would be pleased to provide references for the products that interest you.
Ask for referencesPricing
Priced per module, sized to your agency.
Customers are often surprised how affordable this level of software and service is. A quote covers licensing, conversion, training and the first year of support — tell us your population and the modules you need.
| Item | Notes |
|---|---|
| Module licensing | Priced by module and by agency size |
| Data conversion | From your current system, scoped up front |
| Training | On-site and remote; admin and counter staff |
| Annual support & upgrades | Upgrades included at no additional cost |
| Cloud hosting | Managed Azure or AWS, or your own tenant |
| Third-party interfaces | GL, AR, utility billing, police systems |
Hardware and software requirements are documented and generally available at reasonable cost.
Frequently asked
Do you host, or does it run on our servers?
Either. We offer full cloud hosting on Microsoft Azure or AWS — managed by us, with backups, patching, monitoring and failover included — or deployment into your own Azure/AWS tenant or on-premises servers. Each client gets a separate database and site, with access limited to the users and field agents you authorize.
Are your resident portals accessible?
Yes. Public-facing portals are built and tested against WCAG 2.1 Level AA — keyboard operation, screen-reader labelling, visible focus, contrast and resizable text — and we will provide an accessibility conformance report for procurement.
Can residents renew and pay online?
Yes. Utility bills, business license renewals, pet license renewals, citations, occupancy tax and false alarm permit renewals can all be filed and paid over the web or online.
Will it talk to our general ledger?
Every program interfaces with general ledger software, and we regularly interface with CRW building permits, Eden AR and UB, and police systems for false alarm imports.
How long does implementation take?
It depends on the modules and the conversion, but most third-party interfaces are up in days rather than weeks. Scope and schedule are set before a contract is signed.
What does support cost after year one?
Annual support includes the tech line, remote sessions and coordinated regular updates — enhancements reach existing clients at no extra charge.
Can the software be customized for us?
Yes. Where a specific need falls outside the configuration options, we write the modification at a reasonable cost — custom programming has been our practice since 1979.
Talk to the people who build it.
Tell us which modules you're evaluating and we'll set up a demonstration for your staff.
Sales
714-671-1597 ext. 1
sales@progressivesolutions.com
Support
714-671-1597 ext. 2
support@progressivesolutions.com