Case Summary:
Loma Linda is a city that is known throughout
the United States for its national center for
health and wellness. The City's resident
population of 19,418 swells to 60,000 during
the daytime due to its many visitors to the
Loma Linda University Medical Center and
Jerry L. Pettis Veterans Memorial Hospital.
The City is responsible for invoicing &
receipting over 6 million dollars annually for
utility services alone.
Major developments are planned including
shopping centers, business parks and office
buildings.
The City had existing cashiering and business
licensing products that provided basic
functionality but were not capable of providing
the desired level of integration or flexibility.
Consequently, the City decided it was
necessary to seek new software to
accommodate existing needs and provide
relatively painless future integration with all
city software. As the city has recently become
an internet service provider, one need was the
ability to bill for Internet services.
According to James Hettrick, "PSI has been
there for us and is willing to do whatever is
necessary to ensure our success!"
The city has standardized on Microsoft®
technology including Windows®, SQL Server
and Office. PSI software incorporates
Microsoft® standards to ensure reliable,
robust & progressively improving software.
The City of Loma Linda retained the services of
Progressive Solutions® to install and integrate
cashiering, business licensing systems and utility
billing systems to provide a truly seamless
solution for the City. LicenseTrack™, business
licensing & UtilityExplorer™ has provided the
City with greatly expanded reporting and data
tracking abilities.